Do you need help fast?
With the convenience of today’s broadband internet access, most software and configuration problems can be resolved via remote support. With just a few clicks of the mouse, our friendly and knowledgeable technicians can remotely control your system and troubleshoot most problems while you watch from the convenience of your home or office.
Fact: 98% of all personal computer problems are software related, this means that in almost all cases we don’t need to physically “touch” your machine.
Some common issues that we service remotely:
- Program/Application Support
- Software Installation & Configuration
- Virus Removal
- System Tune Ups
- Email Troubleshooting and Setup
- Printing Issues
Using specialized remote support technology, we connect to your computer via the internet and a 256-bit SSL encrypted connection to repair diagnose and repair your problems while you watch.
- No more waiting to get your computer back from the repair shop!
- No more driving your computer to the store to have it repaired!
For remote computer support, you must first call (805) 659-4772. Once connected, we will give you a six digit pin code to enter below.